Privacy Policy
Last Updated: 21 August 2025
At DeliveryGo, we are committed to protecting your privacy. This policy explains what information we collect, why we collect it, and how we use it. We do not use third-party advertising, we do not sell your data to brokers, and we do not engage in cross-app tracking.
1. Who We Are
DeliveryGo is a product of Asionis Technology Ltd., a company registered in the United Kingdom. We act as the data controller for personal data processed in connection with the DeliveryGo app and this website.
2. Data We Collect and Why
- Phone Number — Used for secure authentication (OTP) and to identify your account.
- Precise Location — With permission, used for driver tracking and to calculate mileage for wage reports. You can withdraw permission at any time in device settings.
- Photos — If you use “Find Address by Photo”, we process delivery slip/address images for OCR. Images may be stored with the associated delivery record if you save them.
- Identifiers & Usage Data — Account IDs, interaction logs, crash and performance data to maintain reliability and security.
- Business/Operational Data — Driver names, right-to-work status, shifts, deliveries, expenses, wages, and reports.
3. How We Use Your Data
- To provide core app functionality and manage your account.
- To calculate wages, track deliveries, and generate reports.
- To maintain security and prevent fraud.
- To improve features and respond to support requests.
4. Lawful Bases (GDPR)
- Contract — To deliver the service you signed up for.
- Legitimate Interests — Service improvement and fraud prevention.
- Consent — For permissions like Location and Camera.
- Legal Obligations — Where required by law.
5. Your Rights
Under UK/EU law, you can request access, correction, deletion, or restriction of your data, and object to certain processing. See our Privacy Choices for details.
6. Contact Us
- Email: privacy@deliverygo.co.uk
- Support: support@deliverygo.co.uk
- Postal Address: Asionis Technology Ltd., London, UK